Privacy Policy

Last updated: June 6, 2026

Information We Collect

When you contact us through the website inquiry form, we may collect your name, email address, phone number, inquiry type, and message. You may also choose to share general details about care interests, availability, family circumstances, employment interest, referrals, or questions about our services.

How We Use Information

We use information submitted through the website to respond to inquiries, discuss care options, coordinate tour conversations, provide requested information, communicate with families or prospective residents, respond to referral questions, and follow up about future employment opportunities.

Health and Sensitive Information

Please do not submit medical records, diagnoses, Social Security numbers, insurance information, payment information, urgent medical requests, emergency care needs, or other sensitive health, financial, or identity information through the website form. If you have an urgent care or medical concern, please call directly or contact emergency services as appropriate.

Service Providers

This website may use trusted service providers, including Resend, to help deliver inquiry messages. These providers may process form information only as needed to operate the website, protect the form from spam or abuse, and deliver messages to us.

Information Sharing

We do not sell personal information submitted through this website. We may share information only when needed to respond to your inquiry, operate the website, comply with legal obligations, protect safety, or work with service providers who support website communication.

Data Security and Retention

We take reasonable steps to protect information submitted through this website. No online form or email delivery system can be guaranteed completely secure. We keep inquiry information only for as long as reasonably needed to respond, manage records, support legitimate business needs, or meet legal requirements.

Cookies and Analytics

This website may use basic technical cookies, hosting logs, or spam-protection tools to operate, secure, and improve the site. If analytics or additional tracking tools are added later, this policy would be updated to describe those tools.

Your Choices

You may contact us to ask questions about information you submitted through the website, request an update, or ask that we delete inquiry information when we are no longer required to keep it.

Contact

If you have questions about this Privacy Policy or information submitted through this website, please contact us at privacy@familyplusliving.com or +1 (206) 234-5890.